Dispatch supportbuilt around your lanes.

Dedicated Accounting & Invoicing Support

A delivered load is not revenue until the invoice matches the rate confirmation and the broker pays it. We build each invoice from the confirmation, attach the POD and any accessorial proof, and follow the aging on a set cadence. You receive a clear report of what was billed, what was collected, and what is still open, so the next week is planned on cash you can actually see.

We compile, invoice, and track every broker load, then send timely reports so you can plan with confidence.

What is included

• Rate confirmation review before a load is billed
• Invoice preparation that matches the confirmation, accessorials included
• POD collection and a same-day filing habit
• Payment follow-up on open invoices
• A simple performance report: billed, collected, and still open

How it works

1. 1You send the rate confirmation and the POD, or we pull them from the process we set with you.
2. 2We build the invoice against the confirmation so the numbers match the first time.
3. 3We track the aging and follow up on a set cadence instead of waiting for a surprise.
4. 4You get a clear picture of what has been billed and what has actually been paid.

Fewer stalled invoices, a shorter gap between delivery and payment, and a record you can use when you plan the next week.

Broker Liaison

Brokers remember the carriers who answer, confirm, and deliver a file that matches the conversation. We represent you on the loads that fit your equipment and lanes, negotiate with your floor in mind, and lock the details in writing before the truck is committed. Status updates stay factual. After delivery, the relationship is still intact because the paperwork matches the promise.

We negotiate favorable rates and keep broker relationships strong so revenue per mile stays protected.

What is included

• Outbound calls and emails on loads that fit your equipment and lanes
• Rate discussion grounded in the miles, the market, and your floor
• Clean load confirmation before the truck is committed
• Status updates the broker actually needs
• A short list of brokers worth calling again

How it works

1. 1We learn which freight you will run and which you will not.
2. 2We represent you on the negotiation and confirm the details in writing.
3. 3If an appointment, commodity, or accessorial changes, we say so early and document it.
4. 4After delivery, the relationship stays intact because the paperwork matches the promise.

Better conversations with brokers, fewer disputed loads, and a book of freight that fits the truck you actually have.

Strategic Route Planning

A strong outbound rate can still lose the week if the truck has nowhere profitable to go next. We plan from where the truck will actually be, price the return, and check appointments against hours and likely dwell. Deadhead is tracked as a number. When weather, a closure, or a failed pickup changes the day, we reroute and tell you why.

Smarter routing and load planning that cut deadhead miles and raise overall utilization.

What is included

• Lane planning that looks at the return, not only the outbound rate
• Appointment windows checked against hours and dwell
• Deadhead tracked as a number, not a feeling
• Reroutes when weather, closures, or a failed pickup change the day
• A weekly look at empty miles and what caused them

How it works

1. 1We start from where the truck will be, not from a load board headline.
2. 2We compare the full trip: loaded miles, empty miles, fuel, and likely dwell.
3. 3We decline freight that looks strong alone and poor as part of the week.
4. 4We adjust the plan when the day changes, and we tell you why.

More paid miles in the week you already have, and fewer trucks sitting in a thin market.

Operations Support

The load is not finished when the truck leaves the yard. We coordinate pickup and delivery, make the check calls the broker expects, and handle the exceptions that change pay: late docks, refused freight, breakdowns, and lumper issues. Every exception that may affect the invoice is written down while it is still fresh, and the file stays in one place.

Real-time coordination from pickup to delivery, including status updates and exception management.

What is included

• Pickup and delivery coordination
• Check calls and broker updates
• Exception handling: late docks, refused freight, breakdowns, and lumper issues
• A written note on every exception that may affect pay
• A daily picture of what is moving and what is stuck

How it works

1. 1We stay on the load from the rate confirmation through the POD.
2. 2You get the updates that change a decision, not a stream of noise.
3. 3When something breaks the plan, we document it while it is still fresh.
4. 4The file for that load stays in one place so billing does not start from zero.

Fewer surprises at the dock and a load file that billing can close without a reconstruction.

Customized Ongoing Support

One truck and a five-truck fleet do not need the same desk. We write the support around your lanes, your brokers, and the work that is slipping, then name who does what. Coverage can grow as you add trucks. A regular review keeps the plan honest, and invoicing, liaison, or routing can be added when the need is real.

Scalable back-office coverage matched to your fleet size, lanes, and growth goals.

What is included

• A support plan written around your fleet, not a generic package
• Coverage that can grow from one truck to a small fleet
• A named way of working: who does what, and when
• A regular review of what is working and what is wasting time
• Room to add invoicing, liaison, or routing as the need changes

How it works

1. 1We start with a consultation on lanes, equipment, brokers, and the work that is slipping.
2. 2We agree on the scope and the rhythm of updates.
3. 3We run that scope, then tighten it after the first weeks of real freight.
4. 4If the fleet changes, the plan changes with it.

A back office that feels like part of the company, sized to the trucks you are running now.